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Stockport Learning Support Service

Privacy Notice

Learning Support Service

Privacy Notice

Overview

The Learning Support Service (LSS) is committed to ensuring that we’re transparent about the ways in which we use your personal information and that we have the right controls in place to ensure it is used responsibly and is kept safe from inappropriate access, theft or misuse.

This private notice explains how we use your personal information and tells you about your privacy rights and how the law protects you.

Personal Information

Personal information can be anything that identifies and relates to a living person.  This can include information that, when linked with other information, allows a person to be uniquely identified.  For example:-

  • Names of staff and pupils
  • Dates of birth
  • Addresses
  • National Insurance numbers
  • School marks
  • Medical information
  • Exam results
  • SEN assessments and data
  • Staff development reviews

 

The law treats some types of personal information as ‘special’ because the information requires more protection due to its’ sensitivity.  This information consists of:-

  • Racial or ethnic origin
  • Sexuality and sexual life
  • Religious or philosophical beliefs
  • Trade union membership
  • Political opinions
  • Genetic and bio-metric data
  • Physical or mental health
  • Criminal convictions and offences

Purposes

We collect, store and maintain information for a number of different reasons, these include:-

  • To support pupil learning and the delivery of education
  • To monitor and report on pupil progress
  • To comply with our statutory obligations

 

Legal basis for processing data and information sharing

In the majority of cases, schools process personal data as the law requires.  For all other processing, schools will collect personal information where:-

  • You, or your legal representative, have given consent
  • You have entered into a contract with us
  • It is required by law (such as where this is mandated by statute or under a court order)
  • It is necessary for employment-related purposes
  • It is necessary to deliver health or social care services
  • It is necessary to protect you or other from harm (eg – in an emergency or civil disaster)
  • It is necessary to protect public health
  • It is necessary for exercising or defending legal rights
  • You have made your information publicly available
  • It is necessary for archiving, research or statistical purposes
  • It is necessary in the substantial public interest for wider social benefits and is authorised by law
  • It is necessary for fraud prevention and the protection of public funds
  • It is in our legitimate interests (or those of a third party) provided your interests and fundamental rights do not override those interests

Your personal information may also be shared with other organisations, such as those who assist us in providing services and those who perform technical operation such as data storage and hosting on our behalf.

These practical arrangements and the laws governing the sharing and disclosure of personal information and how we collect and use information can be found in other LSS Service policies and will explain:

  • Why we need your information
  • Who else we obtain or receive it from
  • The legal basis for collection and the choices you have
  • Who we share it with and why
  • Whether decision which legally affect you are made solely using machine-based technologies
  • How long we keep your information
  • How to exercise your rights

 

Data Transfers beyond the European Economic Area (EEA)

Transfer of information by LSS beyond the EEA would be exceptionally rare and has never yet happened. However, in this circumstance we would only send your data outside the EEA:

  • With your consent or
  • To comply with a lawful and legitimate request or
  • If we use service providers or contractors in non-EEA countries

If we do transfer your information beyond the EEA, we will make sure that it is protected in the same way as if it was being used in the EEA.  We will use one of these safeguards:-

If we propose to make a transfer in response to a lawful and legitimate request, we will normally tell you in advance unless there are compelling reasons such as law enforcement or reasons of safety which justify not doing so.

Automated Decisions

This is not appropriate for the Learning Support Service as we do not currently make decisions which legally affect individuals through the use of a computerised system or program.  All decisions are based on human intervention.

Data Retention/Criteria

We’ll only keep your personal information for as long as the law specifies.  Where the law doesn’t specify this, we’ll keep your personal information for the length of time determined by our business requirements.

Our retention schedule outlines how long we retain certain types of information for and is in line with Stockport MBC.

How we keep your information safe

We’re committed to ensuring your personal information is safe and protected from accidental loss or alteration, inappropriate access, misuse or theft.

As well as technical, physical and organisational controls, we recognise that a well-trained, informed and security-alert workforce minimised privacy risks from human error and/or malicious threats.

We require our service providers to implement appropriate standard security measures.  We only permit them to process your personal information for specified purposes in accordance with our contractual instructions.

 

Complaints (ICO)

If you’re not satisfied with the way we have answered a request from you or handled your personal information, you have the right to make a complaint to the Information Commissioner.

This right is not dependant on you raising a complaint with us first but we would encourage you to contact our Data Protection Officer by e-mailing karen.lane@stockport.gov.uk so we can consider your concerns as quickly as possible.

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