Learning Support Service
The Learning Support Service (LSS) is committed to ensuring that we’re transparent about the ways in which we use your personal information and that we have the right controls in place to ensure it is used responsibly and is kept safe from inappropriate access, theft or misuse.
This private notice explains how we use your personal information and tells you about your privacy rights and how the law protects you.
Personal information can be anything that identifies and relates to a living person. This can include information that, when linked with other information, allows a person to be uniquely identified. For example:-
The law treats some types of personal information as ‘special’ because the information requires more protection due to its’ sensitivity. This information consists of:-
We collect, store and maintain information for a number of different reasons, these include:-
Legal basis for processing data and information sharing
In the majority of cases, schools process personal data as the law requires. For all other processing, schools will collect personal information where:-
Your personal information may also be shared with other organisations, such as those who assist us in providing services and those who perform technical operation such as data storage and hosting on our behalf.
These practical arrangements and the laws governing the sharing and disclosure of personal information and how we collect and use information can be found in other LSS Service policies and will explain:
Data Transfers beyond the European Economic Area (EEA)
Transfer of information by LSS beyond the EEA would be exceptionally rare and has never yet happened. However, in this circumstance we would only send your data outside the EEA:
If we do transfer your information beyond the EEA, we will make sure that it is protected in the same way as if it was being used in the EEA. We will use one of these safeguards:-
If we propose to make a transfer in response to a lawful and legitimate request, we will normally tell you in advance unless there are compelling reasons such as law enforcement or reasons of safety which justify not doing so.
This is not appropriate for the Learning Support Service as we do not currently make decisions which legally affect individuals through the use of a computerised system or program. All decisions are based on human intervention.
We’ll only keep your personal information for as long as the law specifies. Where the law doesn’t specify this, we’ll keep your personal information for the length of time determined by our business requirements.
Our retention schedule outlines how long we retain certain types of information for and is in line with Stockport MBC.
How we keep your information safe
We’re committed to ensuring your personal information is safe and protected from accidental loss or alteration, inappropriate access, misuse or theft.
As well as technical, physical and organisational controls, we recognise that a well-trained, informed and security-alert workforce minimised privacy risks from human error and/or malicious threats.
We require our service providers to implement appropriate standard security measures. We only permit them to process your personal information for specified purposes in accordance with our contractual instructions.
If you’re not satisfied with the way we have answered a request from you or handled your personal information, you have the right to make a complaint to the Information Commissioner.
This right is not dependant on you raising a complaint with us first but we would encourage you to contact our Data Protection Officer by e-mailing firstname.lastname@example.org so we can consider your concerns as quickly as possible.